Basic Elements offers fire safety solutions that are superior, statutorily-compliant, and deliver value to our customers. Our mission is to provide comprehensive fire safety solutions that ensure the protection of life and property. We are committed to achieving customer satisfaction and continual improvement in all aspects of our operations. This quality policy outlines our commitment to the quality principles that are guiding our operations. This quality policy outlines our commitment to the quality principles that are guiding our operations.

Our Commitment:

• Providing high-quality designs and fire safety solutions which consistently meet customers’ needs and expectations 
• Help customers meet their fire protection and safety capability to meet high standards
• Integrate risk-based thinking into our operations of fire safety solutions
• Comply with statutory, regulatory and industry standards
• Build partnerships with our suppliers for optimum business performance and communicate to our suppliers to comply with Basic Elements’ quality policy and culture
• Set and review quality objectives to drive performance and enhance customer satisfaction.
• Ensure quality objectives are aligned with our strategic direction and communicated throughout the organization
• Our fire safety solutions will be delivered by our well qualified and trained staff to meet customer requirements and satisfaction
• Encourage a culture of quality in our products and services and continual improvement
• Effectiveness of our quality system is monitored by planned audits, management reviews and customer satisfaction feedback to ensure quality fire safety solutions and service delivery

This is achieved through:

• Full commitment of Top Management and staff to this quality policy and customer requirements
• Understanding and achieving customer satisfaction by listening to our customers and consistently providing high-quality service
• Competency, skill, dedication, training, and work experience of our staff in the execution of real-time projects

N  Prasad

Director